{"id":6655,"date":"2024-03-19T23:53:32","date_gmt":"2024-03-19T23:53:32","guid":{"rendered":"https:\/\/sail-in.pt\/?page_id=6655"},"modified":"2024-03-20T22:49:20","modified_gmt":"2024-03-20T22:49:20","slug":"ral","status":"publish","type":"page","link":"https:\/\/sail-in.pt\/en\/ral\/","title":{"rendered":"RAL"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6655\" class=\"elementor elementor-6655\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6bf3ef90 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6bf3ef90\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42d8040\" data-id=\"42d8040\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c3366d9 elementor-widget elementor-widget-text-editor\" data-id=\"4c3366d9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section data-id=\"3758d5e\" data-element_type=\"section\"><div data-id=\"3469d17\" data-element_type=\"column\"><div data-id=\"b1b22d6\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><h2>CONSUMER DISPUTES<\/h2><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: var(--font-size); letter-spacing: var(--letter-spacing);\">In the event of a dispute arising from a complaint about a service purchased exclusively through the sail-in.pt Online Shop, you can submit your complaint to the\u00a0<\/span><a style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); background-color: #ffffff; font-size: var(--font-size); letter-spacing: var(--letter-spacing);\" href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/?event=main.home2.show\" target=\"_blank\" rel=\"noopener\">Dispute Resolution Platform<\/a><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: var(--font-size); letter-spacing: var(--letter-spacing);\">.<\/span><\/p><\/div><\/div><\/section><section data-id=\"f468850\" data-element_type=\"section\"><div><div data-id=\"9ff42af\" data-element_type=\"column\"><div><div data-id=\"ad1414b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div><p>Alternatively, you can use an Alternative Dispute Resolution entity:<\/p><\/div><\/div><div data-id=\"a3cf9cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div><h2><b>Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/b><\/h2><\/div><\/div><div data-id=\"48fb5c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div><p><strong>Tel:<\/strong> 218 807 030<br \/><strong>E-mail:<\/strong> juridico@centroarbitragemlisboa.pt \/ director@centroarbitragemlisboa.pt<br \/><strong>Web:<\/strong> www.centroarbitragemlisboa.pt<\/p><\/div><\/div><div data-id=\"6204f51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div><p>More information on the Consumer Portal <a href=\"https:\/\/www.consumidor.pt\">www.consumidor.pt<\/a><\/p><p>\u00a0<\/p><\/div><\/div><div data-id=\"ad27559\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div><p><em>Atualizado em 20 de mar\u00e7o de 2024.<\/em><\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>LIT\u00cdGIOS DE CONSUMIDOR Em caso de lit\u00edgio decorrente de reclama\u00e7\u00e3o de um servi\u00e7o adquirido exclusivamente atrav\u00e9s da Loja Online sail-in.pt, pode apresentar a sua reclama\u00e7\u00e3o na\u00a0Plataforma de Resolu\u00e7\u00e3o de Lit\u00edgios. Pode ainda em alternativa recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de consumo: Centro de Arbitragem de Conflitos de Consumo de Lisboa Tel: [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-6655","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RAL - SAIL IN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sail-in.pt\/en\/ral\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RAL - SAIL IN\" \/>\n<meta property=\"og:description\" content=\"LIT\u00cdGIOS DE CONSUMIDOR Em caso de lit\u00edgio decorrente de reclama\u00e7\u00e3o de um servi\u00e7o adquirido exclusivamente atrav\u00e9s da Loja Online sail-in.pt, pode apresentar a sua reclama\u00e7\u00e3o na\u00a0Plataforma de Resolu\u00e7\u00e3o de Lit\u00edgios. Pode ainda em alternativa recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de consumo: Centro de Arbitragem de Conflitos de Consumo de Lisboa Tel: [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sail-in.pt\/en\/ral\/\" \/>\n<meta property=\"og:site_name\" content=\"SAIL IN\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61556884854616\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-20T22:49:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sail-in.pt\/ral\/\",\"url\":\"https:\/\/sail-in.pt\/ral\/\",\"name\":\"RAL - SAIL IN\",\"isPartOf\":{\"@id\":\"https:\/\/sail-in.pt\/#website\"},\"datePublished\":\"2024-03-19T23:53:32+00:00\",\"dateModified\":\"2024-03-20T22:49:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sail-in.pt\/ral\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sail-in.pt\/ral\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sail-in.pt\/ral\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/sail-in.pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"RAL\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sail-in.pt\/#website\",\"url\":\"https:\/\/sail-in.pt\/\",\"name\":\"SAIL IN\",\"description\":\"Boat Tours\",\"publisher\":{\"@id\":\"https:\/\/sail-in.pt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sail-in.pt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sail-in.pt\/#organization\",\"name\":\"SAIL IN\",\"url\":\"https:\/\/sail-in.pt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/sail-in.pt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sail-in.pt\/wp-content\/uploads\/2022\/04\/logotipo-sail-in-desktop-1.png\",\"contentUrl\":\"https:\/\/sail-in.pt\/wp-content\/uploads\/2022\/04\/logotipo-sail-in-desktop-1.png\",\"width\":360,\"height\":88,\"caption\":\"SAIL IN\"},\"image\":{\"@id\":\"https:\/\/sail-in.pt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/profile.php?id=61556884854616\",\"https:\/\/www.instagram.com\/sail_in_pt\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"RAL - SAIL IN","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sail-in.pt\/en\/ral\/","og_locale":"en_GB","og_type":"article","og_title":"RAL - SAIL IN","og_description":"LIT\u00cdGIOS DE CONSUMIDOR Em caso de lit\u00edgio decorrente de reclama\u00e7\u00e3o de um servi\u00e7o adquirido exclusivamente atrav\u00e9s da Loja Online sail-in.pt, pode apresentar a sua reclama\u00e7\u00e3o na\u00a0Plataforma de Resolu\u00e7\u00e3o de Lit\u00edgios. 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