{"id":1104,"date":"2022-04-18T08:42:53","date_gmt":"2022-04-18T08:42:53","guid":{"rendered":"https:\/\/demo.ovatheme.com\/yachbat\/?page_id=1104"},"modified":"2024-03-13T19:26:07","modified_gmt":"2024-03-13T19:26:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/sail-in.pt\/en\/faq\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1104\" class=\"elementor elementor-1104\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a492e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a492e3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6a28e52\" data-id=\"6a28e52\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0db7250 elementor-widget elementor-widget-heading\" data-id=\"0db7250\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">FAQ's<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc07f77 elementor-widget elementor-widget-toggle\" data-id=\"dc07f77\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2301\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-2301\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tHow to book?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2301\">\n\t\t\t\t\t\t<p>Choose the experience you want. <br \/>Set the date, time and number of people who will take part in the experiment.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2302\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-2302\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tCan I add extras to my experiences?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2302\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2302\">\n\t\t\t\t\t\t<p>Of course! Just describe what you want in the \"box\" on the experience page and we'll take care of the rest! You'll be contacted at a later date to sort out the details of your request.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2303\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-2303\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tDo you have any other experiences apart from those available on the website?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2303\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2303\">\n\t\t\t\t\t\t<p>Yes, you can personalise your experience however you like! Contact us to find out more. Challenge us!<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2304\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-2304\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tWhat is the minimum age to take part in the experiments?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2304\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2304\">\n\t\t\t\t\t\t<p>You can take part in our experiences from 0 to 120 years old!<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2305\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-2305\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tAre pets allowed?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2305\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2305\">\n\t\t\t\t\t\t<p>Pets are accepted on some boats. Please contact us before booking to guarantee availability.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2306\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-2306\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tIf the experiment is cancelled?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2306\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2306\">\n\t\t\t\t\t\t<p>If the experience is cancelled due to weather conditions, we will initially try to reschedule the experience. If this is not possible, we will refund the amount paid.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2307\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"tab\" aria-controls=\"elementor-tab-content-2307\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tIf I cancel the experience?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2307\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2307\">\n\t\t\t\t\t\t<p>If the experience is cancelled on your part, you will be charged the amounts due and set out in the Cancellation Policy on the <a href=\"https:\/\/sail-in.pt\/en\/termos-e-condicoes\/\">Terms &amp; Conditions<\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2308\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"tab\" aria-controls=\"elementor-tab-content-2308\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tHow far in advance do I have to book?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2308\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2308\">\n\t\t\t\t\t\t<p>You can book at any time, but we advise you to contact us via our direct channels (WhatsApp, Request Booking Form, Contact Form or Email).<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2309\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"tab\" aria-controls=\"elementor-tab-content-2309\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tAre the participants in the experiment protected by any insurance?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2309\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2309\">\n\t\t\t\t\t\t<p>Yes, all participants are covered by the insurance required by law.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23010\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"tab\" aria-controls=\"elementor-tab-content-23010\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tWhat kind of clothes and shoes should I take?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-23010\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-23010\">\n\t\t\t\t\t\t<p>The clothes should be comfortable and the footwear suitable, preferably sports shoes. We advise against wearing any other type of footwear.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23011\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"tab\" aria-controls=\"elementor-tab-content-23011\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tWhat to do in the event of a consumer dispute?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-23011\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-23011\">\n\t\t\t\t\t\t<p>In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution Organisation:<br \/><br \/>\u2013 Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/p><p>Address and contact details:<br \/>Rua dos Douradores, 116, 2\u00ba \u2013 1100-207 Lisboa;<br \/>Tel: +351 218 807 000 \/ Fax: +351 218 807 038<br \/>Web: www.centroarbitragemlisboa.pt<br \/>More information on the Consumer Portal at www.consumidor.pt.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23012\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"tab\" aria-controls=\"elementor-tab-content-23012\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\">\n\t\t\t\t\t\t\t\t\t<i class=\"elementor-toggle-icon-opened ovaicon ovaicon-minus-1\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-toggle-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ova-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"\"><\/i>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\n\t\t\t\t\t\t\t\tCan the tours be cancelled?\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-23012\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-23012\">\n\t\t\t\t\t\t<p>Yes, they can.<\/p><p>From SAIL IN: when safety conditions are not met due to bad weather conditions such as heavy rain or fog. 100% return of payment.<\/p><p>On the part of the client: with penalties depending on whether or not it is close to the day of departure - More than 30 days means a 75% refund. Up to 15 days means a 50 per cent refund and less than 7 days means no refund.<br \/>SAIL IN reserves the right to cancel the service if any passenger refuses to follow the skippers' instructions or in the event of inappropriate behaviour that could put him\/herself or other passengers at risk.<br \/>Alcohol is permitted on board, provided it is in moderate quantities. If any customer shows signs of being drunk before or during the tour, it will be cancelled without refund. Please comply with the safety conditions.<\/p><p>SAIL IN reserves the right to cancel the service if the instructions of the SAIL IN team are not followed.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9193eb9\" data-id=\"9193eb9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a06360 elementor-widget elementor-widget-yachbat_elementor_contact-info-2\" data-id=\"0a06360\" data-element_type=\"widget\" data-widget_type=\"yachbat_elementor_contact-info-2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"ova-contact-info-2\">\n\t\t\t\t\t\t\t\t<div class=\"contact\">\n\t\t\t\t\t<fieldset>\n\t\t\t\t\t\n\t\t\t\t\t\t<legend>\n\t\t\t\t\t\t<h6 class=\"label\">\n\t\t\t\t\t\t\tDo you still need help?\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t<\/legend>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<ul class=\"info\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"item\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"fab fa-whatsapp\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"ova-link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"title\">Send a message<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"linkto:https:\/\/wa.me\/ 351920458939\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"content\"> We are available to help <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"item\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icomoon icomoon-mail\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ova-email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p  class=\"title\"> Email <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:http:\/\/info@sail-in.pt\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"content\">\tContact us by email <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/fieldset>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ&#8217;s Como reservar? Escolha a experi\u00eancia que pretende. Defina a data, o hor\u00e1rio e o n\u00famero de pessoas que ir\u00e3o participar na experi\u00eancia. Posso adicionar extras \u00e0s minhas experi\u00eancias? Claro que sim! Basta descrever o que pretende na &#8220;caixa&#8221; da p\u00e1gina da experi\u00eancia e n\u00f3s tratamos do resto! Ir\u00e1 ser contactado posteriormente para acertar detalhes [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1104","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ&#039;s - SAIL IN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sail-in.pt\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s - SAIL IN\" \/>\n<meta property=\"og:description\" content=\"FAQ&#8217;s Como reservar? Escolha a experi\u00eancia que pretende. Defina a data, o hor\u00e1rio e o n\u00famero de pessoas que ir\u00e3o participar na experi\u00eancia. Posso adicionar extras \u00e0s minhas experi\u00eancias? Claro que sim! Basta descrever o que pretende na &#8220;caixa&#8221; da p\u00e1gina da experi\u00eancia e n\u00f3s tratamos do resto! 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